MK EXPRESS

Track your parcel from China

Enter the tracking number from your shop into the search below to see which of the 9 delivery stages your parcel is at — from our China warehouse to your branch in Uzbekistan. The status updates live and works the same on the website and in the mobile app.

Enter the full code from the online store — for example: YT7513542086123

Where do I find my tracking number?

The tracking number is the unique code a courier service inside China assigns to your shipment. As soon as the seller ships your order, the number appears on the order page in Taobao, 1688, Pinduoduo or Poizon, in the delivery (logistics) section. Some sellers also send it in chat.

This is the exact number our warehouse scans on arrival, so the number from the shop and the number in our system are the same. Just copy it and paste it into the search above.

How does the tracking check work?

When you enter a number in the field above, the system looks it up in the MK Express database and shows the current delivery stage. The data comes live from the official system — no third-party sites or extra apps needed.

The status updates on every scan: when the parcel is received at the warehouse, packed onto a flight, cleared through customs and delivered to the branch. The whole journey stays in front of you.

What do the 9 tracking stages mean?

Every parcel passes through nine stages on its way from China to your hands. Here is what each status means:

  • At the China warehouse — your parcel has arrived at our warehouse in China and entered the system. From this moment the track is visible on the site.
  • Being packed — the parcel is being packed onto the next flight. Packing dates are announced in advance on the @mk_express_mini channel.
  • Your parcel is on the way — the shipment has left China and is heading to Tashkent.
  • At customs — the parcel is going through customs clearance in Uzbekistan.
  • At the main warehouse — the parcel has cleared customs and arrived at our main warehouse in Tashkent.
  • Delivering to the branch — the parcel is on its way to the branch you chose.
  • At the branch warehouse — the parcel has reached the branch and you have been notified. It is ready for pickup.
  • Handed to the courier — the parcel has been passed to a courier for delivery.
  • Delivered — the final stage: the parcel is in your hands.

What if the tracking number is not found?

A "not found" answer is usually not an error. A number enters our system only after the parcel physically arrives at the China warehouse and gets scanned. If the seller shipped your order recently, the parcel is still traveling inside China.

  • Make sure the number is copied in full, with no spaces — every character matters.
  • If the order shipped recently, the parcel has not reached the warehouse yet — check again later.
  • If a long time has passed and the track still does not appear, send the number to @mk_express_admin and we will look into it.

Why track in the mobile app?

If you order regularly, checking each track on the website by hand gets tedious — install the MK Express app from Google Play or the App Store.

  • All your tracking numbers live in one list — none of them gets lost.
  • A push notification arrives on every status change — no need to revisit the site.
  • Passport details and your monthly duty-free limit are managed there too.
  • The branch map shows exactly where to pick up your parcel.
Process

From checkout to your hands — 4 steps

You know where your cargo is at every stage: the system tracks it from the China warehouse to your branch.

01

Shop in China

Order on Taobao, 1688 or Pinduoduo and set our China warehouse as the delivery address.

02

Arrives at the warehouse

As soon as the parcel reaches our warehouse, its tracking number appears in the system — check it on this site.

03

Packed onto a flight

Packing days are announced in the channel in advance. Your cargo is assigned to a flight and departs.

04

Pick up at a branch

The cargo arrives in Tashkent and is delivered to your nearest branch — we'll let you know.

Q&A

Frequently asked questions

The track appears on the site after your parcel arrives at our China warehouse and gets scanned. While the courier is still moving it inside China, the check will answer "not found" — that is normal.

First make sure the number is entered in full, with no spaces. Most often the reason is simple: the parcel has not reached the China warehouse yet — try again later. If the status does not appear for a long time, message @mk_express_admin.

Yes — the status changes only when the parcel moves to a new stage. For example, "At the China warehouse" lasts until the next flight is packed; packing dates are announced in advance on the @mk_express_mini channel, and the flight status is updated in the pinned message. Our flights hold a 95%+ on-time record.

Yes — the mobile app keeps all your tracking numbers in one list and sends a separate push notification for each status change. The app is available on Google Play and the App Store.

As soon as the status changes to "At the branch warehouse" we notify you, and the app sends a push. After that you can collect the parcel at the branch you chose.

Services

Explore our other services

Got a tracking number handy? Try it now

Paste the number into the field above to see exactly where your parcel is on the route. If anything about your track looks unclear, our admin replies quickly.

Track a parcel